For best performance and compatibility we recommend you use the Google Chrome browser which is available for desktop and mobile devices. In order to return to your games in Chrome we also recommend you create a bookmark and on mobile devices create a home page app icon (which will always open in the browser it was created in).
Just like a downloaded app, you can add an icon to your phone/tablets home screen. We recommend that you add an icon to the main games page which displays all of your games. Visit the games page and tap/click on the Bookmark button at the top of the screen, a popup window will then display specific instructions for the device and browser that you are using
If you have not received your emailed PIN you should check your spam/junk folder. Note that some email providers such as Gmail hide these folders, you may have to select more to display your spam/junk folder
We recommend that you create a bookmark to the main games page and if on a mobile device create a home page app icon shortcut on your home page (see instructions above). Alternatively you can open a browser and visit https://www.kigso.com/games
Our games play within a web browser and therefore you must be online to play them. Games can not be downloaded to play offline
Any device - Any platform. As our games run in a web browser you can play them on any device (phone/tablet/laptop/desktop) and any platform (iOS/Android/Windows). However, note that Windows 10 mobile and Microsoft Edge browser are not fully compatible
If you do not have sound on Ipad you should check your sound settings to make sure that you have the ringer volume and media volume both turned up, turning off the ringer volume may mute your games.
Our games were designed to be played at a browser setting of 100%, if you zoom in you may not be able to see all of the game or may even see an unusual layout. For most browsers while holding down the CTRL and pressing the zero key the browser will return to the default 100%. You should also make sure you have the latest version of the browser, older versions of Chrome and Firefox for example may not be 100% compatible whereas the newer versions are. Note that even though the browser says it is up to date, sometimes it is actually not, we recommend going to the browser makers site and downloading and installing over the top of your existing browser
You can log into your account on multiple devices. Example, if you redeem games on your ipad, you can still log into your account on a laptop and play the same games
If you redeem games on a device, for example your ipad, and then you go to another device such as a laptop computer where you are already logged in, you will need to either log out and log back in so that your laptop can see the new games, or simply use the menu button and select Refresh Games List, your games will then be available on your laptop. You can also just enter the same redemption code on other devices. Logging in will always update your games list
For desktop users the best experience will be obtained by switching to full screen. Each browser is different. Most desktop browsers will toggle between standard and full screen by pressing the F11 key. Each game also has an icon on the initial page which you can select to go to full screen, this also functions on Android browser. iOS currently does not allow full screen
Apple does not give any control over this function. To play games in another browser you will need to manually open any other browser and visit https://www.kigso.com/games
Our games rely on cookies, if you clear your cookies games will not authorize and you must log back in to recreate the cookies